During your first visit to the office of John J. Tortora, DDS, you will encounter a comfortable and spacious office along with our warm and courteous staff. Our waiting room will provide you with a sense of relaxation and warmth with our fresh aromatherapy scents. You can help yourself to a cup of coffee while filling out your paperwork, ask any questions concerning treatment or insurance, or continue your conversation with the staff. All paperwork is available on our site for your convenience.
Complimentary consultations are available for all new patients.
During your initial consultation, you will be brought into the dental operatory by our friendly and skilled dental assistant. Dr. John Tortora and Dr. Travis Smith will introduce themselves and ascertain your complaints and concerns. We will review your comprehensive medical history, and after a thorough exam, go over any questions and formulate a treatment plan. In most cases, this is sufficient. For complex cases or extensive patient treatment a separate consultation will be arranged.
All treatment plans will be fully explained and financial details will be discussed. Pre-treatment estimates are always suggested, but not necessary, to insurance carriers. It is important to us that all patients understand all their payment options and have a full understanding of their dental benefits. We currently participate with a variety of insurance providers. Be sure to ask all insurance related questions necessary so you have a full understanding of your insurance benefits. Many financial options are available for your convenience. All services not covered at 100% by your insurance carrier, will require 20% payment when services are rendered.
If your first visit is with our hygienist, she will take the time to evaluate your gums and teeth with periodontal probing, oral cancer screening, oral hygiene instruction and a cleaning that is customized to your individual needs. A great deal of time is spent on patient education of oral disease and its prevention. We request a full set of X-rays less than 4 years old from a previous dentist to be viewed at time of examination. We will only take new X-rays if they are unattainable or of poor quality. Our X-rays are digital, which reduces radiation exposure by 85 percent.
If you have more questions about your initial visit to our practice, please contact our office today. We will be happy to answer your questions and discuss any concerns you may have.